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Carkasaman Shipping Policy
At Carkasaman, we understand how important timely and secure delivery is when you shop online. That’s why we’ve designed a shipping system that prioritizes both speed and safety.
Delivery Timeline:
- Orders are typically delivered within 5-25 days from the order date.
- We ship most orders within 2 working days, though it may take 3-4 days for delivery in certain areas, depending on the pin code and payment method.
Tracking and Notifications:
- You can track your order at any time through our transparent shipping system.
- We will update you on the status of your order via email and SMS.
Packaging and Condition:
- We use top-quality packaging to ensure that your product is well-protected during transit.
- Timely delivery is important, but delivering your order in good condition is our top priority.
Free Shipping:
- We offer free shipping across all of India.
Order Shipping and Cancellation:
- Orders are generally shipped within 2 working days, but sometimes it may take up to 3-4 days depending on the area pin code and payment method.
- If we are unable to ship an order within 5 working days, we will cancel it and refund the amount to your bank account.
- Orders come with a tax invoice attached, in compliance with Indian tax rules.
Refund Process:
- If you cancel an order before it ships, your refund will be processed within 3 working days.
- If you cancel after the order has shipped, you must wait up to 10 days for your refund, as we need to receive the returned product before issuing the refund.
Why does it take up to 10 days for a shipped product?
- If you return a product after delivery, we must wait for the return package to arrive. Once received, we’ll process your refund and transfer the amount to your bank account.
Shipping Partners:
- We partner with reliable courier services like FedEx, Delhivery, Bluedart, India Post, Speed Post, and Professional to ensure the best delivery service based on your pin code.
At Carkasaman, we are committed to delivering your products safely and on time, with the best packaging and customer service.
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