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Refund Policy
Carkasaman.com is committed to 100% customer satisfaction. If you are unsatisfied for any reason as per the terms and conditions mentioned below, you can return the product to us within 7 days from the delivery date with the original packaging.
Terms & Conditions:
- All returns/refunds related to damage, defect, quantity mismatch, or description mismatch are eligible for return but must be initiated within 48 hours from delivery.
- The product should be one-time tried and not used on a regular basis.
- Supporting evidence of any issue is mandatory to proceed with a decision.
- All replacements/refunds will be processed only after the product is received back by us and clears a quality check.
- Any product returned that shows improper use, handling, or physical damage; damaged or torn packaging; or missing manuals, parts, and accessories will not be replaced or refunded and will be returned back to the buyer.
- Returns will not be accepted if the customer decides they do not want the product, even if the description is correct.
- In case of an empty box or missing item, the case should be reported within 24 hours of delivery; otherwise, Carkasaman reserves the right to reject the complaint.
Return Procedure
For all returns, you can reach us by calling +91-9205050925 (Mon-Fri, 10 AM - 6 PM) or emailing support@carkasaman.com. Provide a specific, valid reason for your return and include a copy of the original invoice in the package.
Note: The Carkasaman team reserves the right to accept or reject the return request on a case-by-case basis, depending on the support provided by the customer.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Visitor comments may be checked through an automated spam detection service.
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Carkasaman
Your trusted source for quality auto parts and accessories. Whether you’re looking to upgrade, repair, or maintain your vehicle, we’ve got you covered with a wide range of premium products. Drive with confidence.
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